Executives and line-of-business management
are increasingly feeling the pressure
to enable timelier and more accurate decisions
in order to improve operational efficiencies.
”Businesses thrive or fail based on their ability to track, and act upon key performance metrics and indicators.”
The importance of KPIs
Using a dashboard, management can track daily production against targets and quickly detect production and quality problems and bottlenecks.
The faster and more accurately KPIs can be accessed, reviewed, analyzed, and acted upon, the better an organization can manage day-to-day operations and customer interactions.
Research has revealed that improvement of operational efficiencies is the top pressure driving companies to invest in operational business intelligence technologies.
Performance management metrics have traditionally been accessed through technologies such as scorecards, dashboards, operational reporting, analytics, and “automated alerting.”
KPIs in real-time
Operational managers are increasingly demanding real-time visibility into day-to-day metrics in order to align business activity with corporate objectives. This requires gathering, tracking, analyzing, and acting upon KPIs that can change multiple times throughout the business day or week.
Data sources
The creation of KPI data may require the integration of data from a variety of disparate sources, complex formulas and calculations to derive accurate KPIs, all presented webbased and in real-time.
